Per eventuali domande pre-vendita, si prega di contattare il Servizio Clienti e ottenere una risposta entro 24 ore.
Fai una domanda
Wie lange dauert der Versand?
Dear sir/madam, shipping time depends on shipping methods and countries. More information about the shipping time of every method, please refer to the link:
The shipping time will be also indicated on the check out page. Please kindly check it.
Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
Any question, please leave a message here or contact us via live chat:
Ist der Reisverschluss immer in golden ?
Oder gibt es auch Farben die einen silbernen haben ?
Dear Sir/Madam, the zipper of this product is only picture color. Due to the manufacturer, the colors cannot be customized.
Also, you can use the filters on our website to search for the items you want.
If you have any questions, please leave a message here or contact our customer service via the following link: https://www.newchic.com/Contact-Us-hc10.html
Dear sir/madam, since the price may be updated by time, we kindly suggest you could stick to the price shown on the product page. If you want to view the price in your currency, please choose your currency by using the drop-down menu at the top of the left-hand pane of our homepage. For APP, you can change currency in "Settings" on the bottom of our homepage.
More guidance for changing the currency/language, please refer to this link:
Any question, please leave a message here or contact our customer service by the link: https://www.newchic.com/Contact-Us-hc10.html
J'ai commandé ce produit le 8 mars et n'ai pas reçu d'avis de réception de ma commande ni d'information sur le délai de livraison. Je n'ai reçu aucune référence ni numéro de commande. Mon compte a été débité de cet achat.
Merci de me tenir informée des suites de ma commande.
Dear sir/madam, thank you for placing an order on Newchic.com and sorry for the inconvenience we caused. We kindly suggest you contact the customer service through the link: https://www.newchic.com/Contact-Us-hc10.html
If you are in urgency, you can contact us through live chat: 24 hours available
We will do the best to help you.
If I chose flat shipping and I live in South Texas, how long more or so is it going to take to receive my bag?
Dear sir/madam, regarding different shipping methods and destination, the shipping time are different. More information about the shipping time of every shipping method, please refer to the link: https://www.newchic.com/shipping-methods-hc160.html
If you could not receive your order within the estimated time or need further help for tracking your order, please feel free to contact us:
For personal computer: https://www.newchic.com/Contact-Us-hc10.html
For mobile: https://pwa.newchic.com/customer-service
For instant service, please contact us via live chat: We are 24 hours available.
We will do our best to help you.