Per eventuali domande pre-vendita, si prega di contattare il Servizio Clienti e ottenere una risposta entro 24 ore.
Fai una domanda
This is not a light, I can not find the place to turn the light on
Dear sir/madam, for this issue, would you please contact us via live chat:
We will do our best to assist you.
How to turn on the lights, i just received d package!
Dear sir/madam, thank you for your order and sorry for this happened. For return and exchange, please contact us via the link within 14 days after you receive the item:
After you submit the problem, we will reply you via email within 24 hours. So please check your email box which was used for placing the order as well as its spam. We will check the problem carefully and offer you solution according to our return and refund policy. More information about our return and refund policy, please kindly have a look via this link: https://www.newchic.com/return-and-refund-hc162.html
Hope you will solve your problem soon.
I bought it and got it a day ago but can’t turn the light on.
Please help me
Dear sir/madam, would you please contact our customer service by this link:
We will help you to solve this problem as soon as possible.
When will you ship order# 65841094 if not return to me 61.95.
Dear sir/madam, thank you for your order. You could get the order status and delivery information in your Newchic account there if you placed the order on Newchic: My Account -- View Orders--My Orders--Order Details/tracking orders
If the status of your order is "shipped", how much time you need to receive your order mainly depends on the shipping time.
More information about the shipping time of every shipping method, please refer to the link: https://www.newchic.com/shipping-methods-hc160.html
If you could not receive your order within the estimated time or need further help for tracking your order, please feel free to contact us:
We will do our best to help you.
Item was broken doing delivery. Just replace the this item above unless you need a picture.
Dear sir/madam, thank you for placing an order on Newchic.com and sorry for the inconvenience caused. We kindly suggest you contact the customer service through the link: https://www.newchic.com/Contact-Us-hc10.html
If you are in urgency, you can contact us through live chat: 24 hours available
We will do the best to help you.